(Last updated: 25 August 2020. This notice will be updated as circumstances change.)
The events of 2020 have had significant impact on supply chain, manufacturing, and shipping services for nearly every company in the world. At Mantis, we are working tirelessly to continue to manufacture, sell, and ship all the Mantis products that you love.
How soon will my order ship?
Good news! We have most items in stock, and most orders leave our warehouses within 2-4 business days, Monday through Friday. Orders placed over the weekend will generally have slightly longer fulfillment times.
When will my order arrive?
Standard free shipping is through the USPS, and our tracking shows that 80% of all domestic orders arrive within 5 business days, and 95% of all orders are delivered within 10 business days.
Priority and overnight shipping is through UPS Ground and USPS Priority Mail Express, which has faster and more consistent shipping dates. If timing is important, consider upgrading your shipping.
Is your package delayed?
We ask that you monitor the tracking of your USPS packages, and please wait to contact us until three weeks have passed from the date your package was shipped. There is little we can do before that point.